Privacy and cookie policy

Privacy Policy

On this website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded on this website and how we use it.

We only ask for personal information when we need it to provide a service to you, and we never share it publicly or with third-parties, except when required by law or authorized by you.

This policy applies only to our online activities and is valid for visitors to our website with regards to the information they shared and/or collected. This policy does not apply to any information collected offline or through channels other than this website.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email: hello@upscapestudio.com

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information we collect

Contact forms: If you contact us directly, we receive information such as your name, email address, phone number, the content of the message and/or attachments you may send us, and any other information you choose to provide.

Newsletter, message/notification subscriptions, and other registrations: This site offers several types of registration or subscription options. We may ask for your name, email address, phone number, and any other information relevant to your registration.

How we use your information

  • Operate and maintain our website
  • Improve, customize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features and functionalities
  • Communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing purposes
  • Send you emails
  • Find and prevent fraud

Log files

This website follows a standard procedure of using log files. These files record visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the site, and gathering demographic information.

Cookies and Web Beacons

Like any other website, we use 'cookies'. These cookies are used to store various types of information, including visitors' preferences and the website pages they access. The information is used to optimize the user experience by customizing our website content based on visitors' browser type and/or other information.

Third-Party Privacy Policies

This site's Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult their respective privacy policies.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their advertisements and links that may appear on this site, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites you visit.

Please note that we have no access to or control over these cookies that are used by third parties.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific items of that personal data.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a company stop selling your personal data.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to make sure you're fully aware of all your data protection rights. All users are entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.

The right to rectification – You have the right to request that we rectify any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the processing of your personal data be restricted, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data we collect to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Children's information

This website does not knowingly collect any personally identifiable information from children under the age of 13. If you suspect that your child has provided any information on our website, please contact us immediately and we will do our best efforts to promptly remove such information from our records.

Disclosure of your data for legal purposes

Sometimes it may be necessary for legal purposes to disclose your information in response to a request from a government agency or private entity. Therefore, users of our website agree that we may disclose your information to third parties when we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.

We may also proactively report you and disclose your information to third parties where we deem it prudent to do so for legal reasons, such as if we believe you have engaged in fraudulent activity.

Any transmission of personal data for legal purposes will only be done in accordance with the laws of the country in which you reside.

Cookie Policy

What are Cookies?

As is common practice with almost all websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information these cookies collect, how we use it, and why we need to store these cookies. We also share how you can prevent these cookies from being stored. However, this may reduce or "break" certain elements of the sites functionality.

Disable Cookies

In most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them or not, as they may be necessary to provide you with a service that you use.

You can prevent cookies from being set by adjusting your browser settings (see your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites you visit.

The Cookies we use

Cookies related to newsletters and other subscriptions – This website offers subscription and other subscription services. Some cookies may be used to check if you're already registered and whether we should show you certain notifications.

Form-related cookies – when you submit data through a form, some cookies may be set to remember your user details for future correspondence.

Survey-related cookies – From time to time, we may offer surveys to better understand our user base. Some cookies may be used to determine who has already participated.

Third-party cookies

In some cases, we also use cookies provided by trusted third parties.

This website uses Google Analytics, one of the most widespread and trusted analytics solutions on the web. It helps us understand how you use the site and how we can improve your experience. These cookies may track things like how long you spend on the website and the pages you visit so we can continue to produce engaging content.

We may also use cookies related to external services, such as newsletters (mailerlite) or meta pixels. These cookies are used to monitor the effectiveness of our campaigns.

We may also use other features of certain social networks. For these to work, these platforms will place cookies on our website, which may be used to improve your profile on these sites, in accordance with their respective privacy policies.

More information

We hope these policies have been informative. However, if you require further information, please contact us at hello@upscapestudio.com.

This policy is valid from July/2024.