Privacy and Cookies Policy
Privacy Policy
On this website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded on this website and how we use it.
We only request personal information when we need it to provide you with a service, and we never share it publicly or with third parties, except when required by law or authorized by you.
This policy applies only to our online activities and is valid for visitors to our website with respect to the information they have shared and/or collected. This policy does not apply to any information collected offline or through channels other than this website.
If you have any further questions or require more information about our Privacy Policy, please do not hesitate to contact us by email: hello@upscapestudio.com
Consent
By using our website, the user consents to our Privacy Policy and agrees to its terms.
Information we collect
Contact forms: If you contact us directly, we receive information such as your name, email, phone number, the content of any message and/or attachments you may send us, and any other information you choose to provide.
Newsletter, message/notification subscriptions and other registrations: this website offers various types of registration or subscription options. We may request your name, email address, phone number, and any other information relevant to your registration.
How we use your information
- To operate and maintain our website.
- To improve, customize, and expand our website.
- Understanding and analyzing how you use our website.
- Develop new products, services, features and functionalities.
- To communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing purposes.
- Send you emails
- Finding and preventing fraud
Log files
This website follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track user movement on the site, and gather demographic information.
Cookies and Web Beacons
Like any other website, we use 'cookies'. These cookies are used to store various types of information, including visitors' preferences and the pages of the website they accessed. This information is used to optimize the user experience by personalizing the content of our web page based on visitors' browser type and/or other information.
Third-party privacy policies
This website's Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult their respective privacy policies.
Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or web beacons that are used in their respective advertisements and links that may appear on this site, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content you see on websites you visit.
Please note that we do not have access to or control over these cookies, which are used by third parties.
CCPA Privacy Rights
Under the CCPA, among other rights, California consumers have the right to:
- Request that a company that collects a consumer's personal data reveal the specific categories and items of that personal data.
- Request that a company delete any personal data about the consumer that a company has collected.
- Request that a company stop selling your personal data.
If you place an order, we have one month to respond. If you wish to exercise any of these rights, please contact us.
Data Protection Rights under GDPR
We would like to ensure that you are fully aware of all your data protection rights. All users are entitled to the following:
The right of access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request the correction of any information you believe to be incorrect. You also have the right to request that we complete information you believe to be incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the processing of your personal data be restricted, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request the transfer of the data we collect to another organization, or directly to you, under certain conditions.
If you place an order, we have one month to respond. If you wish to exercise any of these rights, please contact us.
Children's information
This website does not intentionally collect any personally identifiable information from children under the age of 13. If you suspect that your child has provided any information on our website, please contact us immediately and we will make our best efforts to promptly remove such information from our records.
Disclosure of your data for legal purposes.
Sometimes it may become necessary, for legal purposes, to disclose your information in response to a request from a government agency or private entity. Therefore, users of our website agree that we may disclose their information to third parties when we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.
We may also proactively report you and disclose your information to third parties whenever we deem it prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.
Any transfer of personal data for legal purposes will only be done in accordance with the laws of the country in which you reside.
Cookie Policy
What are cookies?
As is common practice with almost all websites, this site uses cookies, which are small files that are downloaded to your computer to improve your experience. This page describes the information these cookies collect, how we use it, and why we need to store these cookies. We also share how you can prevent these cookies from being stored. However, this may reduce or "break" certain elements of the website's functionality.
Disable Cookies
In most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies enabled if you are unsure whether you need them or not, as they may be necessary to provide you with a service you use.
You can prevent cookies from being set by adjusting the settings on your browser (see your browser's help for how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites you visit.
The Cookies We Use
Cookies related to newsletters and other subscriptions – this website offers subscription services and other registrations. Some cookies may be used to check if you are already registered and if we should show you certain notifications.
Form-related cookies – when you submit data through a form, some cookies may be set to remember your user data for future correspondence.
Cookies related to surveys – periodically, we may make surveys available to understand our user base more accurately. Some cookies may be used to understand who has already participated.
Third-party cookies
In some cases, we also use cookies provided by trusted third parties.
This website uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may record things like how long you spend on the website and the pages you visit so that we can continue to produce engaging content.
We may also use cookies related to external services, such as newsletter (mailerlite) or metadata pixels. These cookies are used to verify the effectiveness of our campaigns.
We may also use other features of certain social networks. For these to work, these platforms will place cookies on our website, which may be used to improve your profile on those sites, in accordance with their respective privacy policies.
More information
We hope these policies have been clear. However, if you require further information, you can contact us via email at hello@upscapestudio.com.
This policy is valid from August 2026.
